If you're not sure which version you're using, open the Harmony mobile app and navigate to MENU Versions.
If you continue to experience issues, please see our Troubleshooting Harmony software article for more information and helpful tips.
You can only check the current version when using a Harmony hub‑based remote, Harmony Touch or Ultimate One.
After upgrading your Harmony firmware, you'll be able to connect Harmony with Amazon Alexa and begin using your voice to start or end Harmony Activities as well as control your Harmony connected devices.
This article will guide you through the process of upgrading to the latest Harmony firmware.
Typically, syncing your remote will be sufficient to update your Harmony software.
Harmony periodically releases updates to our remotes and hubs that may enable new features, deliver bug fixes or improve overall stability for your device.Using Harmony with Amazon Alexa requires Harmony firmware 4.11.6 or higher.Otherwise, you'll need to upgrade to gain access to these features.For step-by-step instructions on upgrading to firmware version 4.x, please see: Upgrade and access the power of home control Make sure that you're connected to the internet using the same connection as your hub (for hub‑based remotes).However, each time you perform a sync using the My Harmony desktop software, Harmony will automatically push the latest version to your remote.Follow the directions below to check the current version of your Harmony software.